Frequently Asked Questions

Boiler repair costs vary depending on the issue, but typical repairs range from $200-$800. Simple fixes like thermostat replacement are less expensive, while major component repairs cost more. We provide transparent quotes before any work begins.

We recommend annual boiler servicing to maintain efficiency, safety, and warranty coverage. Regular maintenance can prevent costly breakdowns and extend your boiler's lifespan significantly.

Common signs include no heat or hot water, unusual noises, leaking, low pressure, frequent cycling, increased energy bills, or visible corrosion. If you notice any of these issues, contact us for professional diagnosis.

Most residential boiler installations take 1-2 days, depending on the complexity. Simple replacements may be completed in one day, while new installations or system upgrades may require additional time.

Yes, we offer emergency repair services for heating breakdowns. Contact us at 778-909-5731 for urgent boiler issues, especially during cold weather when heating is essential.

We service all major boiler brands including Viessmann, Navien, Bosch, IBC, Rinnai, NTI, Lochinvar, Super Hot, Burnham, Weil-McLain, Crown Boiler, and Peerless. Our technicians are trained on all major manufacturers.

With proper maintenance, boilers typically last 15-25 years. High-quality units with regular servicing can last even longer, while neglected systems may fail sooner. Regular maintenance is key to longevity.

Our maintenance includes visual inspection, cleaning of components, safety testing, combustion analysis, checking for leaks, testing controls, and providing a detailed report with recommendations.

Yes, we can assist with warranty claims and provide warranty-approved service for most major boiler brands. We'll help you understand your warranty coverage and handle warranty service requests properly.

Contact us to discuss financing options for boiler installation. We work with various financing partners to help make heating system upgrades more affordable for Burnaby homeowners.

Repair involves fixing specific components, while replacement means installing a completely new boiler. We recommend replacement when repair costs exceed 50% of a new system's cost, or when the boiler is over 15 years old.

Regular maintenance, upgrading to a high-efficiency model, proper insulation, programmable thermostats, and addressing air leaks can all improve efficiency. We provide energy efficiency consultations.

Yes, we provide commercial boiler services for light commercial properties including small office buildings, retail spaces, and multi-unit residential buildings throughout Burnaby.

Turn off the boiler immediately, shut off the water supply if possible, and contact us for emergency service. Don't attempt to repair leaks yourself as this can be dangerous and may void warranties.

Yes, we can help convert between natural gas, propane, and electric systems. Conversions require proper planning, permits, and professional installation to ensure safety and efficiency.

Proper sizing depends on your home's square footage, insulation, windows, and heating needs. We perform load calculations to ensure your boiler is correctly sized for optimal efficiency and comfort.

We provide warranties on both parts and labor. Warranty terms vary by service type and parts used. We'll explain all warranty coverage before beginning any work.

Yes, we provide free estimates for boiler installation and major repairs. For diagnostic service calls, there is a service fee that is applied toward any repair work performed.

Absolutely. We have extensive experience servicing boilers in condominiums and work regularly with strata councils and property management companies throughout Burnaby.

We accept cash, check, and major credit cards. For larger projects, we can discuss payment arrangements and financing options to meet your needs.

We typically respond to service calls within 24 hours, often sooner. For emergency situations, we prioritize rapid response to restore your heating as quickly as possible.

Yes, we always clean up our work area and remove any old equipment or debris. We respect your property and leave your space clean and tidy after completing our work.

Yes, we handle all necessary permits and coordinate required inspections for boiler installations and major modifications. We ensure all work meets local building codes and safety standards.